4/15/2024 0 Comments App property meldIt also takes our processes longer because instead of just writing up a work order in our system, getting it done, and sending the bill, we have to update it and submit invoices through PropertyMeld. Managers often take a long time to respond. There is also nowhere to attach files to a message, so if the property manager doesn't provide proper contact info, we cannot send estimates. We are almost never given enough information to adequately service our property manager clients, and with the only way to communicate being through Property Meld messaging, it takes a long time to get the proper information in order to set up a work order on our end. Property Meld makes it difficult to communicate with our property manager clients, adds extra steps to our current processes, and overall makes it take longer to service our clients and/or provide them with estimates. Overall: I would urge any property manager considering using this software to manage work orders they send to vendors to consider ease of use on the vendor side. Overall, this product gets an A+ from me. It is personal and has made the transition easier than I could have ever imagined. The daily summary emails helps our mid-level management staff keep track of what is going on in our manager's portfolios and really allows them to take an active role in their career development which is a value at Dodson Property Management we take very seriously.įinally, the customer service is unlike any software company we use (and we use a lot). PropertyMeld allows tenants, property owners, vendors, and internal maintenance to communicate directly on one platform via emails, SMS, and in-app messaging. The most valuable pieces are that Property Meld connects the vendor and tenant and allows our Property Managers to be managers and not get stuck in the middle of a maintenance request scheduling it, getting keys and there is absolutely no chance a work order sent to a vendor can fall through the cracks. It solves problems we didn't even know we were having and after just a few months, our tenants and property managers have provided 5-star feedback. That’s the driving force behind Propertyware’s Open API giving you limitless options with your Propertyware data and how it’s presented, both within the boundaries of Propertyware and in conjunction with third-party solutions. We spent several months identifying several versions of work order software that provided various solutions to the issues we were having.Īfter demo-ing two different solutions, it became clear that Property Meld was the absolute best choice. All property management companies do things their own way. After the work is complete, bills and invoices are synced in AppFolio Property Manager to process and pay. NOTE: The icon will now be displayed on the home screen.Overall: After doing almost all of our work orders in our enterprise software and through email and phone calls for the last 10 years, we identified a communication issue between tenant, vendor and property manager. Property Meld: Automatically syncs resident, vendor and property owner data, providing residents and vendors access to the direct messaging, scheduling, and automated alert features within Property Meld. From submission to follow-up, improve the maintenance experience while decreasing workload, phone calls, and. NOTE: The icon will now be displayed on the home screen. A software designed for property management professionals ready to transform their maintenance process, Property Meld offers the ability to increase productivity and lower maintenance costs through data-driven decisions. NOTE: For iPhones, Safari is the only browser capable of adding shortcuts to your home screen. Property Meld is an intelligent maintenance solution for property management companies that provides efficiency and oversight for all your. In that case, you can diminish calls from frustrated residents wondering. Suppose you know where a work order is through the entire process, from resident submission to completion and invoicing. One of the best ways to increase efficiency is to improve transparency in the maintenance process. Various web-browsers within the Android and iOS operating systems will be covered be sure to reference the appropriate section related to your device. 1: Improve Transparency in the Maintenance Process. This article will provide instructions on how to add a Property Meld shortcut to your smartphone or tablet's home screen for quick access. Currently, there is no mobile application for Property Meld however, Property Meld is a browser-based application that can be accessed by any mobile device with a web browser.
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